Cargo insurance
Insurance is valid only if cartons or pallets appear tampered upon receipt of the goods by the courier. In addition, the customer is required to:-
- inform the carrier and make a note on the waybill as follows: “Cartons/Pallets tampered/damaged, it is accepted subject to control of quantity and quality.”;
- Proceed with checking the physical goods and reporting on the delivery note any deficiencies between what is stated in the invoice and what has been delivered;
- Send by email at
, within 48 hours, a scan of the waybill, with the notation required at point 1, as well as a detailed description of any deficiencies in case the same is not already been reported in the consignment note;